How our text messages work
Last updated: August 14, 2026
One program, one purpose: keeping a waiting guest updated about his walk-in visit, so he can finish his coffee next door and walk back in. Nothing is sent to a number that did not ask for it, and nothing about our service depends on saying yes.
Where you opt in
There is a tablet at the front desk. A guest who walks in without an appointment joins the line on it: he enters his number, then his name. On that second screen there is a box reading "I agree to receive Dapper Fellas walk-in queue text alerts." The box starts empty. He ticks it himself, or he does not and simply waits to be called by voice, as people always have.
This is the screen, exactly as it appears on the tablet. The same evidence is available as a standalone image for review:
Directly beneath the box, before anyone can continue, the tablet shows: "Up to 4 messages per visit. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to join the queue or purchase services." Visible Privacy Policy and SMS Terms links follow the disclosure.
What we send
- You joined the walk-in line. Sent once after the guest joins, with the current wait estimate.
- Your chair is nearly ready. Sent once, when the barber you are waiting for is roughly ten minutes from finishing – enough time to walk back from wherever you went.
- Your chair is ready. Sent when the barber actually calls you up.
- We missed you. Sent instead of the ready alert if the guest does not return when called, explaining whether the guest was returned to the line or released.
That is the whole program for a walk-in: up to four transactional messages for one visit. This program sends no marketing, offers, third-party content, or affiliate content.
How to stop
Reply STOP to any message and it ends immediately. Reply HELP, call (818) 392-5771, or email dapperfellas@yahoo.com and a person will sort it out.
Frequency and cost
Up to four messages are sent per opted-in visit. Message frequency varies with your visits. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Your number stays here
Mobile numbers and messaging consent are never sold, rented, or shared with third parties or affiliates for their marketing. Full detail in our Privacy Policy and Terms of Service.
Who we are
Dapper Fellas Barbershop, 13059 Victory Blvd, Valley Glen, Los Angeles, CA 91606. Messages come from (818) 392-5771.